Privacy Policy | Garden State Water Pros

Garden State Water Pros LLC

Website: https://gardenstatewaterpros.com

Effective Date: October 21, 2026

Last Updated: October 21, 2026

1. Introduction

Garden State Water Pros LLC, doing business as Garden State Water Pros ("Company," "we," "us," or "our"), respects the privacy of individuals who visit our Website, request information, or communicate with us.

This Privacy Policy describes the categories of personal information we may collect, how we use and disclose that information, and the choices and rights available to individuals.

This Policy applies to https://gardenstatewaterpros.com, its associated landing pages, online forms, and related Website interactions.

It does not automatically govern third-party websites or services that maintain their own privacy policies.

2. Personal Information We Collect

Depending on how you interact with us, we may collect the following categories of information.

Contact and identification information:

First and last name.
Email address.
Telephone number.
Service address or ZIP code.
Other contact information voluntarily provided.

Service inquiry information:

Water treatment interests.
Property characteristics.
Water source and water quality concerns.
Existing equipment information.
Installation preferences.
Information submitted through quote requests or communications.

Technical and usage information:

IP address.
Browser type.
Device type and operating system.
Pages viewed and Website interactions.
Referral sources.
Approximate location derived from IP address.
Cookies and similar identifiers.

Communications information:

Messages submitted through forms or email.
Records of customer service interactions.
Communication preferences and applicable consent records.

We do not intentionally request Social Security numbers, financial account credentials, or sensitive medical information through ordinary Website quote forms.

Please do not submit sensitive information unless specifically requested through an appropriate secure process.

3. Sources of Information

We may obtain personal information directly from you when you submit a form, request a quote, or contact us.

We may also receive information automatically through Website technologies or from advertising platforms and service providers when you interact with our advertisements or online services.

Information obtained from third parties will be handled in accordance with applicable law and this Policy.

4. How We Use Personal Information

We may use personal information to:

Respond to quote requests and customer inquiries.
Evaluate requested water treatment services.
Prepare estimates and coordinate appointments.
Communicate regarding equipment and installations.
Provide customer service and support.
Manage business operations and customer relationships.
Maintain records of inquiries, transactions, and communications.
Improve Website functionality and user experience.
Measure advertising performance.
Detect fraud, misuse, or security incidents.
Comply with legal and regulatory obligations.
Send promotional communications where permitted by law and supported by any required consent.

We will not use personal information for materially incompatible purposes without providing any notice or obtaining any consent required by applicable law.

5. Cookies, Analytics, and Advertising Technologies

Our Website may use cookies, pixels, analytics tools, and similar technologies.

These technologies may help us understand Website traffic, measure advertising effectiveness, recognize visitor interactions, and improve marketing campaigns.

If implemented, such technologies may include Meta Pixel, Google Analytics, or comparable services.

Depending on the technology and configuration, advertising providers may receive information such as device identifiers, IP addresses, page visits, referral information, and interaction events.

Some advertising-related disclosures may constitute targeted advertising, sharing, or a sale of personal information under applicable privacy laws, even when no money is exchanged.

Where required, we will provide appropriate notices, consent mechanisms, or opt-out rights.

Visitors may also manage certain cookie settings through their browsers or available Website privacy controls.

Disabling some technologies may affect Website functionality.

6. Advertising and Lead Generation

Garden State Water Pros LLC may advertise through platforms such as Facebook and Instagram.

When individuals interact with advertisements or submit lead forms, we may receive the information they voluntarily provide, subject to the applicable platform's policies and privacy disclosures.

We use advertising leads to respond to inquiries, provide requested information, and manage customer relationships.

Marketing communications are subject to applicable legal requirements and consent preferences.

Submitting a quote request does not automatically authorize every form of promotional communication.

7. Phone Calls, Emails, and Text Messages

When you contact us or request information, we may respond using the contact details you provide through legally permitted methods.

We may send service-related communications concerning inquiries, appointments, estimates, or installations.

Promotional emails, marketing text messages, and automated marketing calls will be sent only where permitted by law and supported by any legally required consent.

Consent to marketing communications is not a condition of purchasing products or services.

You may opt out of promotional emails using an unsubscribe link or by contacting us.

For marketing text messages, you may reply STOP to opt out or HELP for assistance, where those functions are supported.

Message and data rates may apply.

Opting out of promotional communications does not necessarily prevent legally permitted communications necessary to complete a requested transaction or provide customer support.

8. Disclosure of Personal Information

We may disclose personal information to service providers and other parties when reasonably necessary for legitimate business purposes, including:

Website hosting and technical support providers.

Customer relationship management platforms.

Email and communications service providers.

Advertising and analytics providers.

Equipment suppliers and fulfillment providers.

Independent installation contractors.

Customer service and administrative support providers.

Professional advisers, including attorneys and accountants.

Government agencies or other parties when legally required.

We seek to limit disclosures to information reasonably necessary for the relevant purpose.

Service providers acting on our behalf may be subject to contractual confidentiality, security, and data-use obligations as appropriate.

We do not authorize unrelated third parties to use customer inquiry information for their own independent direct marketing without appropriate authorization.

9. Independent Installation Contractors

Garden State Water Pros partners with independent, New Jersey-licensed master plumbers to install the systems our customers select. Where an installation is requested, we may share customer contact information, service addresses, and relevant installation details with an independent licensed plumbing contractor solely for the purpose of coordinating the requested installation services.

This information may include customer contact details, service address, requested equipment, appointment information, and relevant property or installation details.

Such disclosures are intended to facilitate the requested service.

Independent contractors may have separate legal responsibilities regarding personal information they collect or process in their own capacity.

10. Data Security

We implement reasonable administrative, technical, and organizational safeguards appropriate to the nature of the personal information we maintain.

These safeguards may include access controls, secure service providers, restricted information access, and reasonable measures intended to prevent unauthorized disclosure or misuse.

However, no Internet transmission or electronic storage system is guaranteed to be completely secure.

We cannot guarantee absolute security.

If a security incident occurs, we will assess and address applicable notification and remediation obligations.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including:

Responding to inquiries.

Providing requested products and services.

Maintaining business and transaction records.

Complying with legal obligations.

Resolving disputes.

Establishing, exercising, or defending legal claims.

Maintaining security and fraud-prevention records.

Retention periods may vary depending on the category of information, its purpose, applicable law, and operational requirements.

When information is no longer reasonably necessary, we will delete, de-identify, or otherwise securely dispose of it, subject to applicable legal and technical limitations.

12. Privacy Rights and Choices

Depending on applicable law, individuals may have rights to request:

Confirmation of whether personal information is processed.
Access to certain personal information.
Correction of inaccurate information.
Deletion of personal information.
A copy of certain information in a portable format.
Opting out of certain targeted advertising, sales, or profiling activities.
The availability and scope of these rights depend on applicable legal requirements and exemptions.
We will evaluate requests and respond within legally required timeframes.

Where applicable law provides an appeal right following denial of a privacy request, we will provide an appropriate appeal process.

We may take reasonable steps to verify identity before fulfilling certain requests.

To submit a privacy request, contact:

sales@gardenstatewaterpros.com

Please use the subject line "Privacy Request."

We will not unlawfully discriminate against individuals for exercising applicable privacy rights.

13. New Jersey Privacy Rights

New Jersey residents may have additional rights under the New Jersey Data Privacy Act when that law applies to our processing activities.

These rights may include access, correction, deletion, data portability, and opting out of certain processing activities.

We will comply with applicable New Jersey privacy obligations to the extent the law applies to our business and processing activities.

We will also honor other applicable federal and state privacy requirements.

14. Marketing Preferences and Withdrawal of Consent

Where processing or communications rely on consent, individuals may withdraw that consent through the available mechanisms or by contacting us.

Withdrawal does not affect processing that was lawful before withdrawal or processing permitted on another legal basis.

We will maintain suppression records where reasonably necessary to respect opt-out requests.

15. Children's Privacy

Our Website is intended for adults interested in residential water treatment services.

We do not knowingly collect personal information online from children under 13.

If we become aware that we have collected such information without legally required authorization, we will take appropriate steps to delete it.

Parents or guardians who believe a child has submitted personal information may contact us.

16. Third-Party Websites and Platforms

Our Website may link to external websites, including manufacturers, advertising platforms, and other service providers.

We do not control the privacy practices of independent third-party websites.

We encourage visitors to review the privacy policies of third-party services before providing information.

17. Business Transactions

If Garden State Water Pros LLC is involved in a merger, acquisition, reorganization, financing transaction, or sale of business assets, personal information may be disclosed or transferred as reasonably necessary for that transaction, subject to applicable law and confidentiality safeguards.

Any successor's use of personal information will remain subject to applicable legal requirements.

18. Legal Compliance and Protection

We may use, preserve, or disclose personal information when reasonably necessary to:

Comply with applicable law or lawful legal process.
Respond to valid government requests.
Investigate suspected fraud or security incidents.
Protect the rights, property, or safety of customers, the Company, or others.
Establish, exercise, or defend legal claims.
Such activities will be conducted subject to applicable legal requirements.

19. Do Not Track and Privacy Signals

Some browsers provide Do Not Track settings or other privacy preference signals.

We will recognize and process legally required universal opt-out mechanisms where applicable and technically supported.

Other browser signals may not be recognized uniformly.

Any Website-specific privacy controls will be described or made available as required by applicable law.

20. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business, technologies, legal obligations, or information practices.

Updated versions will be posted at:

https://gardenstatewaterpros.com/privacy-policy

The effective date will be revised when changes are made.

Where legally required, we will provide additional notice or obtain consent before implementing material changes.

21. Contact Information

For questions, privacy requests, or concerns regarding this Privacy Policy:

Garden State Water Pros LLC

Website: https://gardenstatewaterpros.com

Email: sales@gardenstatewaterpros.com